Contact us

Standard delivery takes 6 to 12 business days from the day you order, depending on your location.

You receive a tracking link by email the moment your order leaves.

Open the tracking link in your shipping email, or check anytime on our Track my order page. Updates can take 24 to 48 hours to appear after shipping.

Check your spam and promotions folders first. Still nothing? Write to support@anoussya.com with the name and email you ordered with and we resend it right away.

Yes, within 12 hours of placing it: use the form above with your order number, or email support@anoussya.com. Once the order has shipped, changes are no longer possible, but the 30-day guarantee still applies.

Every order is covered by our 30-day guarantee. If anything is wrong, we replace it or refund it, and you keep the product. No return label, no shipping back.

Full details on our Returns & Exchanges page.

No. We cover customs and import fees. The price you see at checkout is the final price, nothing extra at your door.

Combed cotton, reinforced heel and toe, and a ribbed cuff built to hold its scrunch wash after wash. Every fabric and every factory goes through our quality checks before a pair reaches you. If a pair does not live up to that, the guarantee covers it.

Yes. 30 days from delivery, on every order. Wrong item, damaged pair, or simply not for you: replaced or refunded, and you keep the socks.

By email at support@anoussya.com, by phone at +1 (646) 632-1348, or with the form on this page. We reply within 24 hours, Monday to Friday.